Privacy policy

Last updated: 20 July 2026

Your privacy matters to us. This policy explains what data the Fawaterna app and website collect, and how we use and protect it.

1. What we collect

• Account data: the mobile number or email address, and the business name you enter when you register. Your password is stored encrypted and nobody can read it.
• Usage data: the receipts, items, customers and debts you create inside the app — this is your data, and we store it only to provide the service to you.
• Payment data: when you subscribe we record only the plan, the amount and the status of the transaction. We never see or store your bank card details — payment happens entirely on the pages of our licensed payment provider (Paymob).

2. How we use your data

• Providing the app's services: creating, printing and syncing receipts across your devices.
• Activating subscriptions and tracking the state of your plan.
• Contacting you about your account or technical support when needed.

We do not sell your data and we do not share it with any third party for marketing. The only sharing is with the core service providers that make the app run (database hosting and payment processing), and only as far as is necessary.

3. Storage and protection

Data is stored on secure cloud servers, and all communication between the app and the servers is encrypted (HTTPS). Access to your data is protected by a strict permissions system: every user sees only their own data.

4. Your rights

• You can view and edit your data from inside the app at any time.
• You can ask for your account and all its data to be permanently deleted by contacting us, and we will carry it out within 30 days at the latest.

5. Changes to this policy

We may update this policy from time to time, and any change will be published on this page with the "last updated" date above amended.

6. Contact

For any privacy question: see the contact page or write to us at hamo_official@icloud.com.