Help center
Everything in Fawaterna explained with pictures, step by step.
How the app worksA two-minute tour: where everything is, and what to do on your first day.
Set up your menuCategories, items, sizes, photos and costs.
Make a receiptAdd items, set quantities, attach a client, and print.
Print and shareConnect your Bluetooth printer, print receipts, and send them on WhatsApp.
Fees, tax and discountsSet service, tax, discounts and delivery fees once, then use them in one tap.
Your clientsSave regular customers with their phone numbers and addresses.
TablesA running bill for each table that you add to until the customer pays.
QR menu and guest ordersGuests scan a code on the table, see your menu and order from their own phone.
Delivery and couriersTake a delivery order, give it to a courier, and follow it until it is delivered.
Settle up with couriersWork out what each courier is owed for the day, and mark it paid.
DebtsKeep track of customers who will pay you later.
Your receiptsFind, print again, share or delete any receipt you made.
Sales and net profitSee what you sold, and what you really keep after costs and expenses.
ExpensesRent, salaries, electricity: record them once and they count every month.
Choose what your shop usesSwitch off delivery or tables if you do not use them, and they disappear.
App settingsYour shop's name on receipts, the receipt note, paper width, currency and language.
Your plan and accountThe free trial, packages, and looking after your account.
Get helpHow to reach us, and what to tell us so we can help faster.
Still need help?
Message us from inside the app: Inbox → Support team. We reply there.